Shipping & Returns
All Non-Australian customers must confirm their orders via e-mail before making a payment.
From the products page, select a category and choose a product that you wish to purchase and add it to your shopping cart.
Select the quantity of items that you would like to purchase. Once you have selected all products that you desire in a single transaction, select the checkout button.
The next screen will prompt you to log in to the site. Simply log in to complete your transaction or register, if you do not currently have an account.
From the next screen you are able to change your e-mail or delivery address and then select the payment method that you wish to use to process your purchase. Confirm that all of the information on the page is correct and select the “My Details Are Correct” button at the bottom of the screen.
From the next page you have the option to add additional comments for your order, if required. You must then accept the “terms and conditions” of the purchase and then select the “Proceed To Payment” button to confirm your order.
From the confirmation page confirm that all information is correct and select “Confirm Order”.
From the next screen, depending on which method of payment you have selected you will either be directed to the “Pay Pal” website to make your payment via credit card (you do not need a pay pal account), or you will be provided with the websites bank account information with which to make a direct deposit.
You may check the status of your order from the “My Account” section of the website.
Please note while we take every care to ensure you receive your order in good time some states will experience longer arrival times due to distance (eg: WA) & public holidays etc. In most cases with payment received and items in stock, orders taken before 1pm will generally be despatched by 4pm that day. Please ensure you place your order with time to spare as once despatched delays are beyond our control. Please feel free to call us to discuss delivery options.